Privacy policy

Privacy Policy for The Sojourner's Wares Last updated: 11/2021

This Privacy Policy describes how thesojournerswares.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. The Sojourner's Wares does not sell your personal information to third parties.

SCOPE AND CONSENT When you access or use the website, or otherwise provide any information to us, you agree to this Privacy Policy, including the manner in which we use the information, whether or not you have an account with The Sojourner's Wares.  If you do not agree to this Privacy Policy or any subsequent changes, you must immediately stop using the website or otherwise providing any information to us. This Privacy Policy applies to anyway that you access our site, whether from a computer or mobile phone device or tablet device. We also like to interact with you on third-party sites where we post content or invite your feedback, including but not limited to Facebook, Pinterest and Instagram (“Third-Party Sites”).  This Privacy Policy does not govern the policies of those social media platforms.  Please read the privacy policies for those social media platforms.  This Privacy Policy governs all collection, use and disclosure of your personal information, whether through the Website or otherwise. The Privacy Policy does not apply to information collected on or through third party websites that are linked through this Website.  We are not responsible for the privacy practices of third parties or the content of their websites.  Again, please review other site’s privacy policies. 

CHILDREN UNDER 13 We comply with the Children's Online Privacy Protection Act of 1998.  The content and services provided by us or our affiliates, sponsors and advertisers are not intended for children under the age of (thirteen) 13.  No information is knowingly collected or retained from children under the age of 13, nor is any such information knowingly used for any marketing or promotional purposes whatsoever, either inside or outside the Website.  No part of the Website is designed to attract anyone under the age of 13.  Children are not eligible to use any services and/or products provided by us and we ask that children under the age of 13 not submit any personal information to us or visit the Website.  If we learn or have reason to suspect that a site user is under the age of 13, we will promptly delete any personal information in the user’s account and terminate their account. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

COLLECTING PERSONAL INFORMATION When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, email address, phone number, and payment information including credit/debit card numbers and other billing information, including cardholder transaction data, expiration dates, billing addresses and CVV codes.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

  • Examples of Personal Information collected: name, address, telephone number, e-mail address, date of birth, username, password, and other personally identifiable information.  Personal information is data that is directly related to a specific person, like name, birthdate, social security number.  
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our team to provide support.

We may collect anonymous data, that which is not directly linked to a specific person such as geographic location, age group, gender, product or concerns about the product.  If combined with personal information, anonymous data is then treated as personal information. This Website may include interactive sections where visitors can comment and post.  These comments and postings are not private and can be seen by anyone that visits the Website.  Any information posted and disclosed is considered public information.  Please consider this before posting any information. Information we collect automatically is information sent to us including service provider name and the date, tie and content of any messages sent from you to us.  IP address and other technical information collected from servers, which is automatically collected upon visiting the Website.  Technical information is not considered personal information unless it is linked to personal information about a specific user.  This also includes other information provided to us in any way, shape or form. 

SHARING PERSONAL INFORMATION We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORIAL ADVERTISING As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

USING PERSONAL INFORMATION We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

 

RETENTION When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

CCPA If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

COOKIES A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

Reporting and Analytics

Name

Function

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

CHANGES We reserve the right to change this Privacy Policy at any time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will do this simply by posting such change, update or modification to this Website and without any other notice to you.  Any changes made to this Privacy Policy will be effective immediately. The date stamp at the top of the page represents the last day this Privacy Policy was updated. If you have questions about this Privacy Policy, you can contact us at support@thesojournerswares.com.  By maintaining an Account with us, or by using or accessing any products or services provided by us or the Website, you will be deemed to have agreed to and accepted this Privacy Policy.  It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms. 

CONTACT For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@thesojournerswares.com or by mail using the details provided below: By Mail: The Sojourner's Wares, 33515 Valencia Street, Wildomar CA 92595, United States. By Email: support@thesojournerswares.com.